"Contact forms" creates email aliases in the system so users can send inquery or information to. For example, an contact form of "Web administrater" can be used by users who want to submit web problems to. And the "Web administrater" can be predefined to send email to a group of person who can take care of the problems.
The system-wide contact forms define "category" as the email alias. In each category, form administraters can define who can receive the contents users are submitting.
Configure contact forms:
Please follow the link Administer -> SIte building -> Contact form. This will bring up the configuration page of the contact forms.
- Add category (email alias): Please click on the ADD CATEGORY on the tab menu in order to create category (email alias).
- Add recepients to category: Once you are in the contact form, the email of recepients can be added. Please make sure the email of all recepients are separated by comma.
Add contact forms to the web contents:
User can click on "Contact" on the navigation menu to submit their enquery. However, this is not recommended as users have to choose the appropriate category and subject. The best way to use contact forms is to embed URL into the texts that you wish users to click on.
For example, content administraters can create two links, problems and enhancement, related to web administrater. The link for web problems can be defined as "http://glossary.tcnw.org/contact?category=Web administrater&subject=Web problems". And the ehancement can be defined as "http://glossary.tcnw.org/contact?category=Web administrater&subject=Web enhancement". Please note that both category and subject are predefined so that users cannot change. By doing so, the web administraters can received canned subjects in order to deal problems effectively. If the subject argument is omitted, users can define their own subject while submitting the forms.